Let MI-Req enable Seamless Processes, Central Intake and Wait List Management

With proven technology deployed in the industry for years, the MI-Req suite of products is growing again! In today’s Healthcare environment, access to services for patients – based on clinical requirements as well as wait times and timely access to care – can be complex to manage. Allow the MIWORX suite of solutions help you manage this complex healthcare environment and provide better patient care!

  • Manage ‘paper/faxed’ requests and eReferral requests in ONE workflow
  • Multiple request types supported in one solution – from Cardiology to Orthopedics to Diagnostic Services
  • eRequests are customizable by request type, provider policies, and service requirements
  • Intelligent routing based on customizable workflows to facilitate direct point-to-point routing of requests and / or central intake
  • Simple processing of faxed requests and fast data-entry
  • View all attached documents ‘in-line’ with the request for service – save time (and money!) opening attachments that may or may not be relevant at time of request
  • Automatically send a return fax to the requester for incomplete requests or requests that are not recommended or approved by your office
  • Support demographic recall to simplify referral process and ensure identity reconciliation with patient databases
  • Create customizable workflows based on clinical needs, provider policies and best practices
  • Full audit and data-mining capabilities allow you to understand clinical practices across your service – identify opportunities for standardization, education or improvement
  • Reduce wait times and gain greater insight to referral practice and pattern – allowing you to anticipate needs and adjust services proactively
  • Process requests and track the status of requests from anywhere at any time!
  • Enable a ‘mobile workforce’ whether staff are co-located in the same office or spread across multiple locations, request work queues can be shared, accessed independently or re-assigned for the BEST patient care
  • Manage your service anytime, anywhere! Complete web-access to request statuses and auto-escalation for high priority requests or workflow backlogs
  • Easy to use reporting tools to support decision-making and allocation of resources – whether for strategic planning or real-time action
  • Supports intelligence-based coding for accurate scheduling and billing of appointments/procedures/examinations
  • One software instance can support single organizations, multiple institutions or cross-LHIN implementations with an unlimited number of users
  • Fully supports Wait Time Information System (WTIS) reporting requirements